About Document Managers' Capabilities

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Capabilities

In 2000, DigiDoc, Inc., operating with the trade name Document Managers (DM), was formed by Darryl Wiggins (DM’s current CEO/President). Leveraging 11 years of executive experience at Xerox Corporation and additional experience as a partner in a successful document management firm, he established DM’s mission - To provide document management solutions to address the challenges facing a technology-driven, information-based market place. He is now supported by a 16-year Canon Business Solutions veteran (DM’s current Vice President), Janel Merritt, and a seasoned team of account managers and administrative staff.

Company Snapshot

Document Managers has been providing services and products to our customers since 2000
Professional services to supplement your office staff (i.e., administrative, mailroom, legal, accounting, and help desk staff)
Approximately 67 full-time and contract employees
Background-cleared personnel to perform scanning and indexing
On-Site scanning available upon request
Off-Site scanning in our 15,000 square foot facility
Flexibility for customer-specific document preparation and document capture requirements
Consulting expertise to provide lowest cost strategy for scanning and indexing
Day-forward training and support available
High-speed equipment for lower scanning costs

Business Management

The Document Managers structure fosters communication and incorporates all the components necessary for effective program management and responsiveness to contract requirements, including corporate commitment, planning, execution and control, and quality assurance. Our corporate philosophy focuses on customer satisfaction by emphasizing quality support delivered on time at the lowest cost, while being fully responsive to customer needs and requirements. Both our organizational approach and corporate philosophy stress the importance of anticipating client needs, maintaining flexibility to meet new requirements, and committing resources – personnel and material – to ensure deadlines are met and tasks completed. This philosophy starts with having the right people at the right time with the right tools. DM stresses accountability, authority, responsibility, communication, and quality control on all projects.

Staffing Approach

Our staffing approach is to balance professional experience with recent and tangible experience relevant to the specific project (i.e., developing software, configuring software, and other conversion or professional services. We anticipate limited staff turnover in key employees for the duration of our projects.